HELP CENTRE

Welcome to the Stefani Studio Help Centre. Explore our guides below for assistance with shipping, returns, refunds, and sizing.

Custom Order Sourcing

We specialise in custom product sourcing from Korea, as well as from independent Chinese and Japanese brands. 

Custom Order Requests

Shipping Policy and Guidance

We’re committed to delivering your orders efficiently and reliably. Our Shipping Guide provides all the details you need about shipping options, costs, delivery times, and tracking your order.

Shipping Policy and Guidance

Returns and Refunds

We are committed to ensuring your satisfaction with every purchase. If you're not completely happy with your order, our Returns and Refunds Policy provides a straightforward process for returns and exchanges. Please review our guidelines to understand our procedures further.

Returns and Refunds

Size Guide

We understand the importance of selecting the right size for your comfort and style. Our Size Guide offers detailed measurements and conversion charts to assist you in choosing the perfect fit.

Size Guide

Frequently Asked Questions

Got questions? We’re here to help! Our FAQ page provides quick answers about our products and collections. If you need more help, contact our support team—we’re happy to assist!

FAQs

Do you still have questions?

You can contact us via the form below or at contact@stefanistudio.com.au.