Product information

Category	Details
Returns Process	Self-serve returns: Log in to your customer account to initiate and manage your return.
Return Window	Returns are accepted within 14 days of item receipt.
Change of Mind / Size / Color / Style	Return shipping costs are the responsibility of the customer. Items must be returned in original condition with packaging and tags.
Product Fault	Free return provided upon confirmation of product fault (e.g., damage or structural issue). Email contact@stefanistudio.com.au with your order number and a photograph of the fault for review.
Conditions & Exclusions	No final sale items. Items must include original packaging and tags.
Product Odors	Some products (especially leather) may emit odors from the manufacturing process (off-gassing). These odors are not indicative of poor quality or harmful materials and typically fade over time. This is not grounds for return or refund. By purchasing, you accept this condition.
Product Photography & Representation	We strive for accurate representation through imagery and description. Minor variations in color, texture, or finish may occur due to lighting, screen settings, or batch variations. Props or accessories shown are for styling purposes unless specified otherwise. These factors do not qualify as product faults and are not valid for refund or return.
Refund Issuance	Refunds are issued upon receipt and inspection of returned items that meet return conditions. Extenuating Circumstances: Please email contact@stefanistudio.com.au if you require additional support.

Shipping Costs

Standard Shipping
Free on all orders — no minimum spend.

Expedited Shipping (Australia Only)

Orders under $99: $15 AUD
Orders $100–$149: $20 AUD
Orders over $150: $30 AUD

International Shipping
We ship for free to most destinations worldwide.
If your address isn’t accepted at checkout, please contact us — we’re happy to help adjust shipping options where possible.

Estimated Delivery Timeframes

Standard Shipping

Australia & New Zealand

Metro: 10–20 business days
Regional: 16–20 business days
Rural: Up to 20 business days

United States

Metro (West & East Coast): Approximately 21 business days
Regional & Rural: Approximately 21 business days

Asia & Pacific

Approximately 7 business days

Other Countries

10–20 business days

Expedited Shipping (Australia & NZ only)

Metro: 6–12 business days
Regional: 6–12 business days
Rural: Up to 14 business days

Please note: These timeframes include order processing, packing, and shipping.
Delays may occur due to customs, public holidays, weather events, or other disruptions.

Where We Ship From

We’re an online store based in Melbourne, Australia.
Your order may ship from our local warehouse or one of our trusted overseas partners (such as DHL, FedEx, or UPS).
Please note: the shipping location does not reflect the manufacturing origin — check your product tag for these details.

Order Tracking

Once your order has been fulfilled and your tracking number is active, you’ll receive an update in your account and via email.
Tracking details can take up to 7 business days to become active — thank you for your patience.

If your tracking link shows as invalid, please check your email with the subject line: “A reminder your order #NUMBER is on the way” for instructions.

MATERIAL	Italian cowhide
TYPE	Handbag

SIZE(cm)	SIZE
HEIGHT	11
LENGTH	10
WIDTH	18.5

Notes
Product Odor	On most occasions, we do not store stock for long periods, therefore some leather products may retain chemical odours from the manufacturing process. This is not indicative of non-genuine leather/synthetic. This process is called off-gassing and may require the product to be exposed to air. This process is not grounds for a refund and by purchasing, you are agreeing to the potential of this occurring.
Product Sourcing and Integrity	At Stefani Studio, we specialize in sourcing genuine products directly from their country of origin. Acting as trusted purchase agents, we work exclusively with verified manufacturers, certified suppliers, and trusted distributors to ensure authenticity, quality, and compliance. Our focus is on building reliable supply chains, minimizing risks, and delivering true value to our clients through transparent sourcing.

Korean Size	AU Size (approx.)	Bust (cm)	Waist (cm)	Hips (cm)
55 (S)	AU 8–10	82–86	65–68	88–92
66 (M)	AU 10–12	87–91	69–73	93–97
77 (L)	AU 12–14	92–96	74–78	98–102
88 (XL)	AU 14–16	97–101	79–84	103–107