物流政策
Standard Shipping
- Purchases under $100.00 - $10.00 total shipping cost
- Purchases over $100.00 qualify for free shipping.
AUSTRALIA ONLY
Expedited Shipping
- Purchases under $99.00 - $20.00 total shipping cost
- Purchases under $99.00 - $30.00 total shipping cost
International Shipping
Global Availability:
- We ship to most locations worldwide.
Address Issues:
- If your address isn’t accepted at checkout, please contact us, and we will adjust the shipping options for you.
What are your shipping timeframes?
Standard Shipping
Australia and New Zealand:
- Metropolitan Locations: 20 days
- Regional Locations: 25 days
- Rural Locations: 30 days
United States:
- West Coast Metropolitan Locations: 20 days
- East Coast Metropolitan Locations: 25 days
- Regional or Rural Locations: 30 days
Asia and Pacific:
- 7 days
Other Countries:
- 30 days
Expedited Shipping
Australia and New Zealand:
- Metropolitan Locations: 12 days
- Regional Locations: 12 days
- Rural Locations: 14 days
Please Note: Delays may occur due to customs, public holidays, holidays* weather events, or political disruptions. These delays may extend the above timeframes up to 4 to 5 weeks due to logistics and courier provider holiday and staffing changes.
*Such holidays include:
- Christmas and New Year
- Lunar New Year in China and East Asia (Late January and February)
- National Day and Golden Week in China (October)
Shipping Fulfilment
Once your order is fulfilled and your tracking number is active, it will be updated in customer account and sent to the email registered with your order. This may take up to 7 days after your order was processed. Please be assured your order is being fulfilled and we will in contact very shortly.
Please refer to the FAQ in our Help Centre for further information
